| Name | Data Type | Default Value | Qualifiers |
| Name | Data Type | Value |
| CommunicationInfo | string | |
| Description | string | CommunicationInfo provides the details of the Communication Mode. For example, if the CommunicationMode is 'Phone', CommunicationInfo specifies the phone number to be called. |
| MappingStrings | string | MIF.DMTF|FRU|002.11, MIF.DMTF|FRU|002.12 |
| CommunicationMode | uint16 | |
| Description | string | CommunicationMode defines the form of communication in order to obtain support. For example, phone communication (value =2), fax (3) or email (8) can be specified. |
| MappingStrings | string | MIF.DMTF|Support|001.5 |
| ValueMap | string | 1, 2, 3, 4, 5, 6, 7, 8 |
| Values | string | Other, Phone, Fax, BBS, Online Service, Web Page, FTP, E-mail |
| Description | string | |
| Description | string | A textual description of the type of Support provided. |
| MappingStrings | string | MIF.DMTF|Support|001.3 |
| Override | string | Description |
| Locale | string | |
| Description | string | Locale defines the geographic region and/or language dialect to which this Support resource pertains. |
| MappingStrings | string | MIF.DMTF|Support|001.2 |
| MaxLen | uint32 | 64 |
| SupportAccessId | string | |
| Description | string | SupportAccessID is an arbitrary, free form string defined by the Product Vendor or by the organization that deploys the Product. This property, since it is a key, should be unique throughout the enterprise. |
| Key | boolean | true |
| MaxLen | uint32 | 256 |